Privacy Policy

Last updated: March 24, 2026

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1. Introduction

Welcome to Volaris AI ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website located at Volarisai.com, use our services, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form.
• Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
• Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic. See Section 6 for full details.
• SMS/Text Messaging Information: If you opt in to receive SMS communications, we collect your mobile phone number and consent preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our products and services
• Process payments and complete transactions
• Communicate with you about updates or support
• Send SMS/text messages only to users who have explicitly opted in
• Analyze usage to enhance site performance and marketing
• Comply with legal obligations

4. SMS Opt-In Details & Messaging Policy

When you opt in to receive text messages from Volaris AI, you agree to receive transactional SMS communications including appointment confirmations, reminders, rescheduling notifications, and post-service follow-ups related to your scheduled services. No marketing or promotional messages will be sent. The following terms apply:

• Your opt-in consent is voluntary and may be revoked at any time.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
• Message frequency may vary based on your interactions with our services.
• Standard message and data rates may apply depending on your carrier plan.

To opt out of SMS communications at any time, reply STOP to any message. For help, reply HELP or contact us at [email protected].

5. How We Share Your Information

We do not sell your personal data. We do not share your information with affiliates or third parties for marketing or promotional purposes. We may share your information only in the following limited circumstances:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, customer service platforms). These vendors are contractually obligated to protect your data and may not use it for their own marketing purposes.
• SMS Aggregators & Carriers: Solely to deliver text messages you have opted into. Opt-in data and consent are never used beyond message delivery.
• Legal Compliance: When required by law, or to protect our rights, property, or safety.
• Business Transfers: In case of a merger, acquisition, or sale of assets, under the same privacy protections.

6. Cookie & Tracking Information

We use cookies and similar tracking technologies (such as pixels and web beacons) to:

• Keep you logged in and remember your preferences
• Understand how visitors use our website
• Measure the effectiveness of our marketing campaigns
• Improve site performance and user experience

Types of cookies we use:

• Essential Cookies: Required for the site to function. Cannot be disabled.
• Analytics Cookies: Help us understand traffic and usage patterns (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertising. Only set with your consent.

You can manage or disable cookies through your browser settings. Disabling non-essential cookies will not affect the core functionality of our services.

7. Data Security Practices

We implement industry-standard technical and organizational measures to protect your personal information. Our security practices include:

• Encrypted data transmission using SSL/TLS protocols
• Access controls limiting who within our organization can access your data
• Regular security reviews and assessments
• Secure storage with restricted physical and digital access

However, no system is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out of SMS: Reply STOP to any message to unsubscribe from SMS communications at any time.
• Cookie Preferences: Manage cookie settings through your browser or our cookie consent tool.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

11. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: